Shipping Policy

 

Greece

-All products are shipped using ACS Courier Services to the address you have specified in your order within 1-3 working days. 1-2 additional working days may take for island deliveries within Greece. Shipping time may vary according to the location proximity. Deximi Art Shop will send an email with the tracking number after shipment and ACS Courier Services will notify the client at his mobile phone provided with sms or viber message.

-All products up to 400€ are insured.

-All jewelry over 400€ are insured.

-If the ordered product is unavailable, the customer will be notified by Deximi Art Shop as soon as possible.

-If the address is nonexistent ACS Courier will return the parcel to Deximi Art Shop and the customer will be notified. Any extra expenses will be covered by the customer.

-If the the customer provides the wrong delivery address and the item is delivered, Deximi Art Shop can assist in trying to solve this with ACS Courier but will not replace the item.

Abroad

-All products are shipped using ELTA Courier Services and their international partners to the address you have specified in your order within 15 working days depending on destination. Deximi Art Shop will send an email with the tracking number after shipment to the client.

-Jewelry shipments are insured.

-If the ordered product is unavailable, the customer will be notified by Deximi Art Shop as soon as possible.

-If the address is nonexistent ELTA Courier will return the parcel to Deximi Art Shop and the customer will be notified. Any extra expenses will be covered by the customer.

-If the the customer provides the wrong delivery address and the item is delivered, Deximi Art Shop can assist in trying to solve this with ELTA Courier but will not replace the item.

0